Privacy Policy for STEPEEZ.COM

At STEPEEZ.COM, your privacy is of paramount importance to us. We are committed to protecting your personal data and ensuring that your experience with us is safe and secure. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit and interact with our website.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, phone number, billing address, shipping address, payment information, and any other details necessary to process your order.
  • Non-Personal Information: We collect non-identifiable information, such as your IP address, browser type, device type, and browsing activity on our website, through cookies and other tracking technologies.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, improve website functionality, and analyze how our site is used. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and deliver your orders efficiently.
  • Customer Support: To respond to your inquiries, resolve any issues, and provide assistance regarding your orders.
  • Personalization: To offer personalized recommendations and promotions based on your browsing and purchase history.
  • Marketing: We may send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link at the bottom of the email or contacting us directly.
  • Improvement of Services: To analyze website traffic, monitor user behavior, and improve the functionality of our website.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure socket layer (SSL) encryption for sensitive data transmission and employing firewalls and other security protocols to safeguard our databases.

4. Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data with trusted service providers for the following purposes:

  • Payment Processors: To process payments and ensure the security of financial transactions.
  • Shipping Partners: To deliver your orders and track shipments.
  • Legal Compliance: We may disclose your personal information if required by law, or to comply with legal processes such as a subpoena or court order.

5. Third-Party Websites

Our website may contain links to third-party websites for your convenience. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or practices of third-party websites.

6. Your Data Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon publication. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the way your data is handled, please feel free to contact us at:

Email: info@stepeez.com

Thank you for trusting STEPEEZ.COM. We are committed to providing you with high-quality ladies' footwear and a secure, private shopping experience.